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BOOKING
CODE:
ADDITIONAL HIRE ITEMS/services
·
Child / Booster seat* $5.50 per
day (maximum charge of $33.00 per rental)
Child
seats are available free-sell at all times except for rentals
commencing within any Australian school holiday period, and
must be booked at time of reservation.
Booster seats are on request at all times. For bookings
during school holidays, child equipment is on a request basis
only. Availability will be confirmed or denied within 24 hours.
MAPS
Local street directories for capital cities
are available on request, free of charge. The cost to replace
the directories is AU$25
and will be charged to the customer if the street directory
is not returned at the end of the hire.
RENTAL DURATION
·
Rental days are calculated
on a 24-hour basis.
·
Minimum rental period is one
day for all east coast locations and Perth where pick up and return is the same
location or within the same city.
·
Minimum rental period for
NT locations is three days. The exception is when pick up
is from either Alice Springs or Ayers Rock and return is either
Alice Springs or Ayers Rock (hire must be one-way). In this
instance, a minimum hire requirement of one day applies. A
one-way rental fee of AU$165.00 will apply where the rental
is one or two days. Rentals of three days or more will not
be subject to the one-way fee.
·
Minimum rental periods apply
to one-way rentals. Refer to one-way rentals section.
Early return of vehicle does not entitle the hirer
to any refund of the unused portion of the rental. Britz allows
a grace period of 59 minutes before the hirer is liable for
late return charges. Late return fees are applicable as follows:
·
1 hour
late, one third of the daily rate will apply
·
2 hrs
late, two thirds of the daily rate will apply
·
3 hrs
late, one full day rate will apply
ONE-WAY RENTALS
·
One-way rentals are permitted
between Cairns, Brisbane,
Sydney, Melbourne
and Adelaide.
The minimum hire requirement for one-way rentals between these
locations is three days. Note that listed cities includes
both airport and non-airport locations.
·
Rentals between the city and
the airport within the same city have a minimum hire requirement
of one day. The exception is for NT locations, which have
a 3-day minimum hire requirement at all times.
·
One-way hires are not allowed
out of or into the states of Tasmania,
Western Australia and the
Northern Territory.
·
One-way hires between locations
within the Northern
Territory are permitted and have a
3-day minimum hire requirement at all times.
The exception is when pick up is from either Alice
Springs or Ayers Rock and return is either Alice Springs or
Ayers Rock (hire must be one-way). In this instance, a minimum
hire requirement of one day applies. A one-way rental fee
of AU$165.00 will apply where the rental is one or two days.
Rentals of three days or more will not be subject to the one-way
fee.
MULTI-HIRE RENTALS
Britz will combine multiple rentals to
facilitate a competitive rate. To calculate the applicable
daily rate add the total number of rental days and apply the
corresponding rate. All requests must be made via reservations
at the time of the initial booking request.
For example: 5 days in Sydney, 4 days
in Brisbane and 3 days in Cairns would be calculated as totalling
12 days. Therefore,
the 7 - 13 day rate would apply.
Each rental must be for a minimum of 3
days to be used in conjunction with a Multi-hire rental. All individual rentals eligible for multi-hire
rates are to be booked at the same time and completed 6 months
after first rental.
Car hires combined with campervan
hires do not qualify.
FOR YOUR PROTECTION
Personal injury is covered in most cases through registration third
party insurance. Britz strongly recommend that all people
traveling in Australia take out personal travel
insurance.
All vehicles are insured for any
damage to the vehicle or to the property of a third party.
The hirer is responsible for the “excess”
being the first AU$220.00
of the cost of damage to third party property or to the rented
vehicle, including windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or
vandalism. This also
includes the cost of the daily rental for the period the vehicle
is off fleet for accident repairs.
Single vehicle accident liability within NT and Broome
is the first AU$1,650.00
The excess applies in respect
of each claim, not rental.
The excess is applicable
regardless of who is at fault and must be paid at the time
the accident report is completed, or at the completion of
the rental, whichever occurs first.
The excess will be refunded to the hirer if Britz are
successful in recovering the cost.
Please note: for those in the USA, “excess”
refers to the “deductible”.
Tyre and Windscreen Cover
The
excess includes cover for accidental damage to the tyres
and front windscreen. The customer does not have to pay for
damage to tyres such as punctures, cuts, abrasions or damage to
the front windscreen such as chips, cracks and stars.
Please see
the ‘Exclusions’ section, whereby all insurance cover will
be made void.
EXCLUSIONS:
All insurance cover will be made void if any of the following
‘Exclusions’ are breached:
- 1.
Vehicles
used by you or by any authorised driver (unless authorised
by us in writing) on any unsealed road (being a road not
sealed with a hard material such as tar, bitumen or concrete).
No vehicle may be used in off-road conditions. Off-road
conditions include, but are not limited to: fire trails,
beaches, sand, tracks, fields or paddocks.
- 2.
Any water related damage, which includes
but is not limited to:
a.
any vehicle submersion
b.
creek or river crossing
c.
driving through low plain flooded areas
d.
beach driving
- 3.
Personal
belongings. Britz recommends the hirer does not leave valuables
in the vehicle and that they have insurance to cover for
the loss/damage of personal belongings.
- 4.
Any breach of the terms of
the rental agreement. The hirer will be responsible for
the total cost of any damage.
This will also include any damage caused by willful
misconduct (e.g. sitting or standing on the bonnet or roof
of the vehicle) and driving under the influence of alcohol
or drugs.
- 5.
The cost to retrieve or recover a vehicle,
which may include, but is not limited to a vehicle that
has become bogged, submerged or has been abandoned.
- 6.
The incorrect use of fuel (fuel being diesel or petrol)
or contaminated fuel. The hirer will be responsible for
any associated cost.
- 7.
The cost to replace keys, which have become
lost or retrieval of keys, which have been locked in a vehicle.
- 8.
External
modifications: if any external modifications are made to
the vehicle and the vehicle is damaged as a result of this
modification the hirer is responsible for the total cost
of the damage.
- 9.
Overhead
and underbody damage to the vehicle.
- 10.
Any damage
sustained to the rented vehicle as a result of a collision
with an animal between the hours of dusk to dawn in Northern
Territory Locations and Broome, Western Australia. All
damage and recovery costs will be the responsibility of
the hirer.
- 11.
All towing
charges are in addition to the damage liability.
- 12.
The vehicle
rented may only be used to carry the maximum number of passengers
as dictated by the vehicle type. If more passengers are
carried then what is allowed Britz does not accept any liability.
- 13.
Drivers
not identified on the rental agreement and/or drivers that
have a licence that has been cancelled or suspended
and/or drivers who have a licence that is classified as
a learners or probationary licence.
14.
Vehicles
are not permitted to travel on ferries. The exception to
this is a ferry crossing to and/or from Adelaide
to Kangaroo Is. In this case the vehicle must be collected
from the Adelaide city or airport
location.
VEHICLE
SECURITY DEPOSIT
Upon vehicle collection a vehicle security
deposit is payable. The
security deposit is AU$220 and
is payable by credit card only. The credit card
holder must also hold a full and current drivers licence and
must be present when the vehicle is collected and be able
to supply both their drivers’ licence and their credit card.
The AU$220.00 deposit is recorded against
the credit card as an imprint.
The security deposit is fully
refundable provided the vehicle is returned on time, to the
nominated location, undamaged, with a clean interior and with
full fuel tank.
ROAD RESTRICTIONS
Britz reserves the right at its sole discretion to restrict
vehicle movements in certain areas due to adverse road or
weather conditions, and the distance to nominated destinations
in relation to the length of the hire period.
GOODS AND SERVICES
TAX (GST)
Rates include 10% GST. Britz reserves the right to amend GST upon
Government intervention.
GOVERNMENT STAMP DUTY
Rates include State Government Stamp Duty. Britz reserves the right
to amend Stamp Duty upon Government intervention.
PREMIUM
LOCATION SURCHARGE (PLS)
An airport concession fee will be charged for hires that pick-up
from airport locations. Vehicles
picked up from non-airport locations can be returned to airport
locations and no fee will be payable.
The premium location surcharge is 5% and is included in “airport”
rates.
Fees are set by airport operators and vary by airport and are subject
to change at any time.
INFRINGEMENTS
Britz reserve the right to charge the hirer for any speeding, parking
or toll way fines, associated administration costs and/or
accidents including third party property damage not reported
on return of the vehicle. The administration fee per fine
and in addition to the fine will be AU$60.
EXCHANGE RATE / CURRENCY
VARIATIONS
All credit card transactions are conducted in Australian dollars.
Due to exchange rate fluctuations and/or bank transaction
fees there could be some variance in the amount refunded compared
to the amount initially charged. Britz does not accept any
liability for variances up or down.
CREDIT CARDS
When a credit card is presented as payment, the credit card holder
will be jointly and severally liable as a customer. All internationally recognised credit cards are accepted. The credit
card holder must also possess a valid and full driver’s licence
and present this at time of vehicle collection.
DRIVER’S LICENCE REQUIREMENTS
A current non-provisional and non-probationary resident country driver’s
licence is to be presented at the time of rental. If the licence
is not in English format and or displaying the driver’s photograph,
an international driver’s licence is also required. When
an international driver’s licence is being presented the domestic
licence must also be presented. The primary hirer must hold
both a valid drivers licence and a credit card for identification
purposes.
AGE RESTRICTIONS
Drivers must be between 21 and 75 years of age for
car rentals and between 25 and 75 for mini van rentals (vehicle
code IVAR).
CALCULATION ERRORS
Britz will not honour calculation errors. Should a calculation error
occur Britz will charge for the shortfall.
ON ROAD ASSISTANCE
Any problems associated with the vehicle, including equipment failure,
must be reported as soon as possible, and within 24 hours
in order to give the supplier
the opportunity to rectify the problem during the rental.
Failure to do so may compromise any claims for compensation.
Britz do not accept liability for any claims submitted
after this period.
CHANGE OF VEHICLE
Should the vehicle booked be unavailable through unforeseen circumstances,
Britz reserves the right to substitute an alternative vehicle
without prior notification and at no extra cost. This shall not constitute a breach of contract
and does not entitle the hirer to a refund.
RENTAL EXTENSIONS
If the hirer wishes to extend the rental whilst on hire, they must
first obtain authority from the destination branch. This is
subject to availability and the daily rate for extensions
may differ from the original booked rate.
VEHICLE CATEGORY
Vehicles cannot be requested by make or model, only by vehicle
category.
VOLUNTARY DOWNGRADE
Should the hirer decide to take a lesser vehicle than booked they
will not be entitled to any refunds.
IMPORTANT
Britz reserves the right to refuse any rental at its discretion.
PERSONAL AND COMPANY
CHEQUES
Personal and company cheques will not be accepted as payment for rentals at the time of pick-up. These
must be paid to Britz 14 working days prior to commencement
of rentals.
ANIMALS
No animals are permitted in our vehicles, excluding guide dogs.
DISCLAIMER
Illustrations and text in any of our documentation, brochures or
website are a subject to change.
Images are a representation only of the vehicle depicted.
Variances in the vehicles offered for rental may occur due
to substitutions made by Britz or modifications and/or upgrades
to the vehicle design made by the manufacturer.
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