Maximum people
How many people can go in the Prado ?
We can seat 5 adults
What’s are your earliest pickup times and latest drop off times?
What’s are your earliest pickup times and latest drop off times?
Earliest pick up time is from 9AM | Latest 4PM (WEEKDAYS)
Earliest return time 9AM | Latest 4PM (WEEKDAYS)
Earliest pick up time 9AM | Latest 11AM (SATURDAYS if customer wants to collect or return after 11AM afterhours fee applied $110.00)
Earliest return time 9AM | Latest 11AM (SATURDAYS if customer wants to collect or return after 11AM afterhours fee applied $110.00)
Earliest pick up time 9AM | Latest 4PM (SUNDAYS $110.00 afterhour fee applied always)
Earliest return time 9AM | Latest 4PM (SUNDAYS $110.00 afterhour fee applied always)
Public Holidays differ (depending on operations team) always afterhours fee of $110.00 added.
Generally we say collection at 8am and return at 4pm though. Now we have blocks of 30 minutes for early bookings.
Sunday and After Hours Fee (pick up and drop offs only)
What are the Afterhours fees charged:
Afterhours fees are charged:
When a customer is late for pick-up or drop-off (at least 30 minutes late)
Sunday’s pick-up or return (all day, depots are closed on Sundays unless we have a booking)
Saturday only if pick-up or return is after 12 PM (depots close at 12 on Saturdays)
Sunday and After Hours Fee (pick up and drop offs only) are $110.00 extra
Supplier - Credit Cards
Supplier - Credit Card: What's cards do we accept for this supplier?
Supplier - We accept Visa/Mastercard. Fee of 1.50% applies.
American Express fee of 2.60% applies.
Direct debit to bank account available.
We 'don’t' take debit cards.
Please request invoice with bank details.
Starting or Finishing in Broome
Does it cost extra to start or finish in Broome
Workshop Broome Location fee $800 + One way fee $300 applies to all 4wd from this supplier finishing in Broome.
Workshop Broome Location fee $800 always applies to all rental periods.
21 Days or over no one way fee $300 will apply we will waive.
Drivers License
What drivers license is required?
If your Australian living in Australia have a Australian full and current driver's license.
Drivers must be over 25 years of age.
Once booked - We also require photos of your driver’s licence. If there is a second driver, I also need a copy of their licence on file as well (both sides).
Overseas License
License - I have a overseas drivers license?
A current and full motor vehicle driver’s licence is required and must be produced upon vehicle collection. Should a foreign licence be in a language other then English it must be accompanied by a current international driving permit issued in the same country as the driver’s licence was issued. An accredited English translation will be accepted in lieu of an international driving permit. Drivers must be 25 years of age or over.
Courtesy pickup from the airport
Is there a courtesy pickup from the airport to the pickup depot locations
No you will have to make your own way to the pickup depot location using for example Uber, Taxi or Licensed Private Hire Cars.
Quotes
Can you hold my quote?
At the time of quoting, we have a camper available for your requested dates, however if there is a delay between quoting and booking we cannot guarantee your dates are still available. At request we can hold your quoted dates for 48 hours.
Kilometres
How many Kilometres do I get?
Unlimited kilometres.
Cancellations
What is the suppliers cancellation policy?
Our terms and conditions link is in your quote, please see the section about cancellations.
Cancellation fees apply, please take out ADEQUATE PRIVATE TRAVEL INSURANCE.
Our Cancellation Policy can be seen on our Terms and Conditions
For written notice of cancellations received, all booking cancellations incur at least a 20% cancellation fee.
The 20% deposit required to secure the booking is non-refundable for all reservations.
The percentage applicable depends upon when the written notice of cancellation provided and is calculated in accordance with the following, less a booking administration fee of $60-$100.
a) Cancelled 90 - 60 days prior to pick up date a fee of 20% of confirmed Total Hire Charge You must pay.
b) Cancelled 30 – 59 days prior to pick up date a fee of 50% of confirmed Total Hire Charge You must pay.
c) Cancelled 2 – 29 days prior to pick up date a fee of 90% of confirmed Total Hire Charge You must pay.
d) Cancelled 1 day or No Show 100% of confirmed Total Hire Charge You must pay.
Refund Policy
Adventure Rentals reserves the right to refuse vehicle hire when guests are believed to be affected by alcohol or drugs for their safety. Under these circumstances, no refund will be provided.
Roadside assistance
Do you help me if we breakdown?
We have roadside assistance.
Payment
What payment do Adventure Rentals accept.
Adventure Rentals accept visa and Mastercard EFT payments and UnionPay.
Credit cards incur a surcharge (Visa & Mastercard 1.5% , American Express 2.6%).
Extra Fuel
Can we carry any inflammable, explosive or corrosive materials
The Vehicle must never be:
Carry any inflammable, explosive or corrosive materials;
Towing
Can I tow?
No not permitted at all
Battery jumper leads
Do the vehicles come with Battery jumper leads?
A: No we do not. We do not want our customers touching this on our vehicle. All of our vehicles come with NRMA Roadside Assistance. We instruct our customers to call their number should they run into any issues. NRMA will then fix the flat battery or find a solution to assist customer.
Going to Arnhem Land?
Do I require a permit to enter Arnhem Land?
Yes. The Northern Land Council administer the permit system, which is designed to help protect the privacy of Aboriginal communities, preserve Aboriginal culture, safeguard the natural environment and promote visitor safety. Please be aware a permit may take up to 10 days to process.
More information is available from the Northern Land Council.
https://www.nlc.org.au/visiting-aboriginal-land/apply-for-permit/work-transit-recreational-fishing-and-tourist-permits
For permits to enter North East Arnhem Land (including Nhulunbuy) please visit the Dhimurru Aboriginal Corporation.
https://www.dhimurru.com.au/
The supplier must be notified of the full route before booking.
Minimum Hire Periods
Minimum Hire Periods
Minimum Hire Periods
All rentals starting from or finishing in Broome - + $800 Broome Location fee
Remote Location Fee (Broome return/pickups only)
All one-way rentals have a one-way fee $300
All hires < 21 days
(different to the Broome fee)
Adelaide to Adelaide – minimum rental 7 days
Darwin to Darwin – minimum rental 7 days
Broome to Broome – minimum rental 7 days
Perth to Perth – minimum rental 7 days
Cairns to Cairns – minimum rental 7 days
Alice Springs to Alice Springs – minimum rental 7 days
Adelaide to Adelaide – minimum rental 7 days
Adelaide to Alice Springs – minimum rental 7 days
Adelaide to Broome – minimum rental 21 days
Adelaide to Cairns – minimum rental 10 days
Adelaide to Darwin – minimum rental 10 days
Adelaide to Perth – minimum rental 21 days
Alice Springs to Adelaide – minimum rental 7 days
Alice Springs to Alice Springs – minimum rental 7 days
Alice Springs to Broome – minimum rental 14 days
Alice Springs to Cairns – minimum rental 10 days
Alice Springs to Darwin – minimum rental 10 days
Alice Springs to Perth – minimum rental 10 days
Broome to Adelaide – minimum rental 21 days
Broome to Alice Springs – minimum rental 14 days
Broome to Broome – minimum rental 21 days
Broome to Cairns – minimum rental 21 days
Broome to Darwin – minimum rental 10 days
Broome to Perth – minimum rental 10 days
Cairns to Adelaide – minimum rental 10 days
Cairns to Alice Springs – minimum rental 10 days
Cairns to Broome – minimum rental 21 days
Cairns to Cairns – minimum rental 7 days
Cairns to Darwin – minimum rental 10 days
Cairns to Perth – minimum rental 21 days
Darwin to Adelaide – minimum rental 10 days
Darwin to Alice Springs – minimum rental 7 days
Darwin to Broome – minimum rental 10 days
Darwin to Cairns – minimum rental 7 days
Darwin to Darwin – minimum rental 7 days
Darwin to Perth – minimum rental 21 days
Perth to Adelaide – minimum rental 10 days
Perth to Alice Springs – minimum rental 10 days
Perth to Broome – minimum rental 10 days
Perth to Cairns – minimum rental 21 days
Perth to Darwin – minimum rental 21 days
Perth to Perth – minimum rental 7 days
Additional Equipment the Can be Hired
What can I hire extra 26-27 Season
Equipment Type Fees Commission
Child Booster Seat 4 - 8 years Fixed $30.00 Yes
Child Seat, 0-4 years Fixed $30.00 Yes
Satellite Phone Hire Daily $20.00 Yes
4WD Recovery Boards Fixed $50.00 Yes
Sand Flags (request only, compulsory for Simpson Desert) Fixed $0.00 NA
* UHF Radios are now included in all vehicles Daily Hire Rate
Season and Blackout Dates - Season 26-27
What are the Season and Blackout Dates - Season 26-27
High Season: 01/06/2025 to 31/08/2025;
Shoulder: 01 Apr 25 - 31 May 2025, 01 Sep 25 -31 Dec 2025,
Low: 01 Jan 2026 to 31 Mar 2026
Blackout dates: 25 Dec 2025 – 26 Dec 2025, 01 Jan 2026