What drivers licence is required?
If your Australian living in Australia have a Australian full and current driver's license.
Drivers must be over 25 years of age
Licence - I have a overseas drivers license?
A current and full motor vehicle driver’s licence is required and must be produced upon vehicle collection. Should a foreign licence be in a language other then English it must be accompanied by a current international driving permit issued in the same country as the driver’s licence was issued. An accredited English translation will be accepted in lieu of an international driving permit. Drivers must be 25 years of age or over.
Courtesy pickup from the airport
Is there a courtesy pickup from the airport to the pickup depot locations
No you will have to make your own way to the pickup depot location using for example Uber, Taxi or Licensed Private Hire Cars.
Pick up hours and Drop off hours
When can I collect my rentals and drop it off?
If we have a vehicle here they can collect ad early as they like, and drop off as late as they like.
9am to 4pm.
Can you hold my quote?
At the time of quoting, we have a camper available for your requested dates, however if there is a delay between quoting and booking we cannot guarantee your dates are still available. At request we can hold your quoted dates for 3 days
How many Kilometres do I get?
What is the suppliers cancellations policy?
Cancellation Period and Charges April 01, 2024
Effective Dates: October 01, 2023 to March 31, 2025
Cancellation 90+ days prior to pick up
Full refund of deposit less $90 supplier’s administration fee
Cancellation 89 to 61 days prior to pick up
Deposit less 10% of the rental charges and $250 supplier’s cancellation fee
Cancellation 60 to 31 days prior to pick up
All deposit paid will be forfeited and $250 supplier’s cancellation fee
Cancellation 30 days prior to pick up
Full payment of the rental charges will apply
In the unfortunate and rare occasion that you might have a fault on the van, all our camper and vehicles are covered by the RAC Roadside assist and you will be supplied their contact details at handover.
We have roadside assistance, as well as full comprehensive insurance.
Excess and Bond
What is the Excess and Bond?
Our standard excess/bond on our 4WD vehicle and camper is $6000. If you choose not to reduce this excess; this amount will be debited at the point of hire. We also offer Liability Reduction Options for our 4WD hires.
Refunds and cancellations
What are the cancellation fees?
Yes we do. Please refer to our Terms and conditions.
Does the 4wd have the companies logo on the side?
Yes on most vehicles.
On fleet just arrived no.
Are the vehicles tracked?
16.1 Campabout Oz may use GPS to enable the location of its Vehicles to be tracked or located. Information from the tracking device may be used:
(a) to provide police or other authorities in the event that the Vehicle is stolen;
(b) in the event of an accident or incident relating to the Vehicle during the rental period;
(c) to identify exact location of the Vehicle in the event of an accident or breakdown; (e.g. the local Automobile Association);
(d) to locate the Vehicle in the event of an emergency or weather event;
(e) for any other purpose allowed under the Australian Privacy Principles or any other law.
16.3 If You continue to exceed the designated speed limit of the area You are travelling in and have ignored the warnings provided subject to the electronic tracking system Campabout Oz may apply an additional fee of $300 including GST in all circumstances.